23 May'24
24 May'24
1 room, 2 guests
JEN Penang Georgetown by Shangri-La
Penang | Thu, 23 May - Fri, 24 May | 1 Room, 2 Adults
₹6,208
₹5,898
/ night + ₹1,605 taxes & fees
JEN Penang Georgetown by Shangri-La
4-star Hotel · Penang
4.0/5
(2,714 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Gym
Concierge desk
Airport shuttle service
Business center
Beauty Shop/Salon
Baby Sitting / Child Services
Property rules
Check-in: After 03:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
About property
1st Avenue Mall - 0.1 km / 0.1 mi
KOMTAR - 0.2 km / 0.1 mi
Prangin Mall - 0.2 km / 0.1 mi
Hin Bus Depot Art Centre - 0.3 km / 0.2 mi
Kidland Penang - 0.4 km / 0.3 mi
The Top at Komatar - 0.4 km / 0.3 mi
Penang Times Square - 0.5 km / 0.3 mi
Malaya Bicycle Museum - 0.6 km / 0.4 mi
Chit Tiau Lor Ban San - 0.8 km / 0.5 mi
Armenian Street - 0.8 km / 0.5 mi
Penang Islamic Museum - 0.8 km / 0.5 mi
Pasar Chowrasta - 0.9 km / 0.5 mi
Penang Jewish Cemetery - 0.9 km / 0.6 mi
Georgetown UNESCO Historic Site - 0.9 km / 0.6 mi
Kapitan Keling Mosque - 1.1 km / 0.7 mi
The preferred airport for JEN Penang Georgetown by Shangri-La is Penang Intl. Airport (PEN) - 17.6 km / 10.9 mi
Amenities: Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Business Amenities: Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Dining: Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily for a fee.
See all 124 photos
₹5,898
+ ₹1,605 taxes & fees
/ night
₹6,208
5% off
No cost EMI from ₹2,501
Location
Penang, Penang, 10300
Ratings & reviews
4.0/5
(2,714 reviews)
5
877
4
1.1k
3
478
2
124
1
85
Location
Rooms
Service
Value
Hygiene
Some employees need better training
2/5
·
YassienS1 on May 12, 2024
The room was spacious and clean. The hotel was close to a shopping center and near the center what is very nice. However, it is a pity that the bathroom was small and that you had to shower in the bath. Understandably, this can be uncomfortable. Regarding the reception it’s disappointing that no explanation was given about the area, such as where to eat, especially when you can't get into your room yet. It is important that hotel employees inform and assist guests with such information. As for the payment, it seems there was some confusion. Understandably, this can be confusing and clarity is needed at check-in and not with the early check-out.
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Good base
5/5
·
susan1819 on May 07, 2024
This hotel is great if you have 3 adults or 2 kids because of the family room. Travelling with grandparents too, so the hotel gave the same floor and the room next door. They even remember what you like/ don't like (eg noise) and room you accordingly. Beds are comfy and rooms are clean as well as stylish in design. I like the location as it is walkable to almost everywhere once you figure out the streets. Carpark is free for guests. Best of all, the staff are pleasant especially the door men/ concierge. At the front desk, Katherine is a tar
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A Gem in Georgetown
5/5
·
Michiko69 on Apr 29, 2024
Overall: A wonderful stay right smack in the center of the heritage site of Penang island. There are a few malls literally next to the hotel. Small eatery across the hotel (non halal foods). Walking distance to many local heritage sites. Bring an umbrella (if you’re walking on foot). There’s room service for this hotel if you are lazy to go out to eat. Check In: We were lucky to be allowed for an early check in. The room was already assigned via the mobile app (Shangri-la) check in. Very straight forward check-in process. Took less than 3 mins. Friendly & professional staff. Parking: If you’re driving to Penang, this hotel provides free parking for in house guests. You’ll need to validate your parking ticket each time you’re to exit the parking lot with concierge. (The only thing is that there’s no elevator for the basement so you’ll need to either drop your bags at the main lobby prior to entering the parking or else you’ll have to hurdle those bags up the stairs. Bear in mind if you’re staying with any elders or disabled person, it will be best to drop them off at the lobby ahead and vice versa.) Room: We stayed at 1310 at the executive room. Spacious with an additional powder room. We had the sofa bed made ready which was great. Very comfortable beds. AC works very well. There’s some loud banging that goes on every hour or so. I think there’s the staff elevator or something close by so please don’t be alarmed if you hear a loud thud every now and then. Bathroom: A little small for the room size. Two sinks at the bathroom. However, please be very careful of the taps. The hot water and cold water were switched on the taps. Hot water was coming through when you switch to cold water. HOTEL PLS TAKE NOTE ON THIS. Shower was inside the bath so it can be slippery. There’s a toilet next to the bath/shower with a bidet. Pros: Spacious room. Amazing location. Nice beddings. Cons: Small bathroom. Water tap (at the bathroom is incorrect) No elevator for the parking basement. Tips: Ask for city view/street view. Ask for high floor. Check in via mobile app. (Still need to present yourself upon arrival but it will save your time!)
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Reasonable rate and comfortable stay
5/5
·
fewGoodman on Apr 01, 2024
First the location is good, almost walking distance (15 mins walk) to the famous hawker street food locations. The front desk is responsive, our room bath room pipe was leaking and just informed and got it repaired. All staff are friendly and helpful. Room size is good, and provide all necessity items, the best is I can watch my favourite EPL football match in my room
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Great business trip
5/5
·
Robert J on Apr 01, 2024
Room and staff were friendly and helpful Note that Mr Jauagir who cleans my room daily is an excellent human. He is caring and thoughtful about ensuring the room is perfect. I am truly thankful to have met him. The restaurant breakfast staff was so kind and very helpful. The food was delicious and plenty to pick from. Best regards Robert Jones
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Deluxe Room, 2 Twin Beds
301.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Soundproof
Blackout Curtains
Bathtub or shower
+ 12 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹769
/ night
by
+ 2 other inclusions
₹5,898
+ ₹1,605 taxes & fees
/ night
₹6,208
5% off
No cost EMI from ₹2,501
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹859
/ night
by
+ 2 other inclusions
₹6,572
+ ₹1,769 taxes & fees
/ night
₹6,918
5% off
No cost EMI from ₹2,780
Deluxe Room, 1 King Bed
301.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Soundproof
Blackout Curtains
Bathtub or shower
+ 13 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹859
/ night
by
+ 2 other inclusions
₹6,403
+ ₹1,728 taxes & fees
/ night
₹6,740
5% off
No cost EMI from ₹2,710
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹859
/ night
by
+ 2 other inclusions
₹7,078
+ ₹1,891 taxes & fees
/ night
₹7,451
5% off
No cost EMI from ₹2,990
Family Room, 1 King Bed
344.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Soundproof
Blackout Curtains
Bathtub or shower
+ 13 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹959
/ night
by
+ 2 other inclusions
₹7,246
+ ₹1,931 taxes & fees
/ night
₹7,627
5% off
No cost EMI from ₹3,059
Deluxe Room, 2 Twin Beds (Club)
301.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Soundproof
Blackout Curtains
Bathtub or shower
+ 12 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹959
/ night
by
+ 2 other inclusions
₹7,752
+ ₹2,054 taxes & fees
/ night
₹8,160
5% off
No cost EMI from ₹3,269
Deluxe Room, 1 King Bed (Club)
301.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Soundproof
Blackout Curtains
Bathtub or shower
+ 12 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,049
/ night
by
+ 2 other inclusions
₹8,594
+ ₹2,258 taxes & fees
/ night
₹9,046
5% off
No cost EMI from ₹3,617
Family Room, 1 King Bed (Club)
344.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Soundproof
Blackout Curtains
Bathtub or shower
+ 13 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,239
/ night
by
+ 2 other inclusions
₹9,943
+ ₹2,584 taxes & fees
/ night
₹10,466
5% off
No cost EMI from ₹4,176
Executive Suite, 1 King Bed
646.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Soundproof
Blackout Curtains
Bathtub or shower
+ 13 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,619
/ night
by
+ 2 other inclusions
₹13,481
+ ₹3,442 taxes & fees
/ night
₹14,191
5% off
No cost EMI from ₹5,641
Apartment, 1 King Bed
646.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Soundproof
Dining area
Blackout Curtains
+ 17 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,719
/ night
by
+ 2 other inclusions
₹14,324
+ ₹3,645 taxes & fees
/ night
₹15,078
5% off
No cost EMI from ₹5,990